MSC has been helping customers to ship cargo to and from Egypt since 1999. Today, we are proud to say that we are a market leader, moving cargo across 200 global routes.
What is detention?
Detention is the charge applicable, after the free time expires, for the use of the carrier’s full container inside the marine terminal, railroad facilities or container yard. This charge can also apply while the container is undergoing Egypt customs inspections, or while the cargo inside the container is being reworked for safety reasons.
What are storage charges?
A storage charge is applicable, after the free time expires, for containers left inside the rail ramp or container yard (for the use of the land).
What is demurrage?
Demurrage is the charge applicable, after the free time expires, inside and outside the terminal for the use of the land.
In case of a demurrage dispute, email eg195-demurrage@msc.com (email subjectable B/L number.), describing the reasons for your dispute.
What is Per Diem?
In case of Per Diem disputes, email eg195-demurrage@msc.com , mentioning the b/l number in the email subject. Please describe the reasons for your dispute
Our dispute team will come back to you within 48 business hours.
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
What do I need to include in my VGM instructions?
You must include the following on all VGM instructions:
How can I submit my VGM instructions?
It is illegal to bring the following items into or out of Egypt
Imports
View the full list of prohibited and restricted goods.
Exports
View the full list of prohibited and restricted goods.
Find information on procedures and formalities.
Ports and terminals
MSC operates services to and from the following ports and terminals in Egypt. with local teams in each location to support our customers.
Alexandria (EGALY) - Dekheila Container Terminal, Old Port Container Terminal
Damietta (EGDAM) - Damietta Container Terminal
Port Said (EGPSD) - Port Said Container West Terminal
Sokhna (EGSOK) - Sokhna Container Terminal